Ticketmaster Fees Class Action Lawsuit: One Step Closer to Settlement, But Who Wins?

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Today is a good day for opponents of Ticketmasters online fees. Or is it? As part of an eight-year old ongoing class action lawsuit against the company, customers were notified of the terms of a proposed settlement. The suit claims that Ticketmaster's Order Processing Fee and UPS delivery charge are both "excessive and deceptive." And while they settlement does give customers the option of collecting vouchers toward future Ticketmaster purchases, it does not require the company to change its fee structure.

If you bought tickets through the company's website between October 21, 1999 and October 19, 2011, you are eligible for refund vouchers of up to seventeen Order Processing Fees (at $1.50 each) and UPS delivery charges ($5 each). They must be used on future Ticketmaster purchases. A full summary of the suit's progress and terms can be found on its official website.

Ticketmaster agreed in January of this year to the terms of the settlement, which do not involve any admission of wrongdoing. It also does not require the company to stop taking a profit on ticket fees -- it must simply add a disclosure in the FAQ section of its web site for three years making it clear that Ticketmaster may profit from processing and delivery fees.

If you were a customer of Ticketmaster during the period in question and would like to object to or opt out of the settlement, you have until February 16th. Otherwise, a final approval hearing is scheduled for May 29th, 2012.

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7 comments
Astorstation
Astorstation

Why is it wrong for a company to profit from the services it offers?  No one is complaining about the millions the attorneys are getting from their services in this lawsuit, yet they actually produced no meaningful ongoing service that materially benefits the public.

Frank Tisellano
Frank Tisellano

The most ridiculous part is that we can only use these coupons $3 at a time.  Why?  Then, should the attorney's receive their fees in small increments too?

Scottbf10
Scottbf10

Steven P. Blonder is a corrupt sleezebag. I hope these layers never get to enjoy a concert in their life because their too busy counting counting digital money. We, the people earning an insignificant 1.50, will pay for this lawsuit in future fees that Ticketmaster will enact to compensate for the loss. 

Guest
Guest

What a piece of BS.

First, I was not even deceived - obviously the fees are for them to make a profit.  Anyone not realizing that is a moron.

Second, if you read the settlement, Ticketmaster will "pay" 11.5 million total to customers ( Pay as in give coupons you can only use with the business that supposedly scammed us ).  For their hard work on this, the lawyers who did this are asking for 16.5 million in fees and another 1.5 million in "actual costs".  I think two class representatives get 20,000 each.

So for the privilege of getting a bunch of folks tiny coupons to use with a business that doesn't even admit to doing anything wrong, some lawyers get rich.

No wonder nobody likes lawyers.

Sunnyinca
Sunnyinca

HA, WHAT ABOUT TICKETSNOW.COM THEIR FEES ARE TRIPLE!

Tpowrzanas
Tpowrzanas

I completly agree with you that is a bunch of bs! What a joke 16.5million?!! That is sooo wrong!! Why should they get a billion times more than the people who were suposedly scammed? I for one will not be a part of this!! And whoever the jerkoff is that started it shame on you! There is a special place in hell for scum like him!! only in america could something so rediculous happen!! lol.. Sad sad sad..

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